About LawAssure

Find out more about LawAssure and our mission

LawAssure is a new kind of legal service; it is designed to be more affordable and more easily accessible. We created it to make the law easy for you. LawAssure is operated by Epoq Group, one of the world's largest providers of online and assisted legal services. We are trusted to provide over 500,000 legal document services every year and started operating in 1994, 20 years ago.

How we make law more affordable

Our online technology does the legal thinking. It is the culmination of over a decade of knowhow. Put simply, it's just like sitting with a lawyer - you will be asked questions and based on your answers your document will be personalized specifically for your needs. This way we keep the quality high but reduce the cost to provide you with an excellent service.

How we make the law accessible

We believe we have the most sophisticated yet easy to use legal platform in the world, this means we give you the tools to generate bespoke legal contracts and agreements and share them with others included trusted advisors. This saves you time and we hope makes you more likely to protect your interests. After all - the law is designed for everyone's benefit, and it's your right to make use of it. LawAssure, the smarter way to make it legal.

1. Complete an online questionnaire

We have made it easy to collect your information:

  • Simply answers the questions, our legal platform then decides what questions to ask you next.
  • Your document or form is automatically tailored specifically for your circumstances.
  • You are provided with explanations and guidance every step of the way.
  • Save anytime where you are and return whenever convenient.

2. Share your document with others

If you wish you can share your document and questionnaire with a trusted adviser, colleague, family member, tenant, employee or anyone that can help you complete it:

  • Securely share your document questionnaire with others.
  • Set a password and time scale for them to access.
  • Share with multiple people.
  • You keep control of what they can access.

3. Print and sign your document

When your document is complete you can then:

  • Use our secure, password-protected, online storage facility to access your document at any time.
  • Export your document or form.
  • Print and sign it.

Frequently asked questions

General information

  • What makes LawAssure different from other online legal services?

    Most online legal services provide you with 'off-the-shelf' or 'flat form' legal documents that will be relatively inflexible to your particular circumstances. Our documents ask you a series of easy-to-answer questions each with helpful explanations and often, examples. Based on your responses, our system drafts and tailors the required clauses to create a document suitable for your circumstances.

    Furthermore, each document has a set of comprehensive, yet easy to understand guidance notes providing an overview of the document, things you need to consider like the jurisdiction of the document and signing and witnessing the document, together with explanations of any terms you may not understand.

    All our documents and letters are created by top attorneys and are constantly reviewed and updated in accordance with changes in the law, giving you peace of mind that comes with knowing that your document is of the highest quality and legally sound.

  • Which documents are available?

    To view a list of available documents, simply select the area of law you require from the navigation bar or the home page.

    If you are unable to find the document you are seeking, please contact our customer services team who will be able to advise whether the document is currently available on the site. If not, it might be a document that we are shortly planning to release to the site.

  • How do I contact you?

    Just select the Contact us link that appears in the header throughout the website.

  • How do I find a document?

    The best way to find a document is to browse to the home page and then select the legal category in which your document might appear.

    If you are unable to find the document you are looking for, please contact our customer services team who will be able to advise whether the document is currently available on the site. If not, it might be a document that we are shortly planning to release to the site.

  • I cannot find the document I need

    If you are unable to find the document you are looking for, please contact our customer services team who will be able to advise whether the document is currently available on the site. If not, it might be a document that we are shortly planning to release to the site.

Using the service

  • Which web browser do I need?

    The website is designed to work in all current versions of Internet Explorer, Mozilla Firefox, Chrome and Safari. If you do experience any technical difficulties, please don't hesitate to contact our customer service team.

  • Why doesn't the document open in my browser?

    This may be because of a security setting in your web browser. If you still experience difficulty, please contact our customer service team who will be able to assist you.

  • My account, My documents - I'm confused!

    • My account: Contains the personal details you entered when you registered with LawAssure. From this section of the site you are able to view and/or amend any of these details.
    • My documents: This screen displays all default folders and folders created by you in which your documents are stored.
      • Bin - documents you have discarded (these will be deleted permanently after 30 days)
      • Other named folders - these are folders you have created and named
  • How do I print my document?

    Once you have logged into the website, visit the 'My documents' section of the website and open the folder containing the document. Displayed on the right hand side should be all the documents contained within the folder you have opened. Select 'Print Preview' to open the document as a PDF file which you can either save or print.

  • What is Rapidocs®?

    Rapidocs® is our intelligent document automation technology which works by asking you a series of easy-to-answer questions. Based on your answers to these questions, your document is tailored to your circumstances.

    Each question is accompanied by explanatory notes designed to provide you with the information needed to answer the question correctly. Further guidance and legal information are available in the accompanying, comprehensive user notes.

  • I don't understand what a question means or is referring to

    Next to each question is a small '?' (question mark) icon that you can click on. A small pop-up window appears containing an explanation of the question and often providing an example. You can hide this explanation by again clicking once on the icon.